INTRODUCTION
Here at Power Play Shipley, when we say "we" or "our," we mean us, the team at Power Play Shipley. When we say "you" or "your," we're talking about you—the person reading this, whether you're just checking out what we offer, have already bought something, or are thinking about it.

HOW WE USE YOUR PERSONAL DATA

When you place an order, we’ll use the info you give us to make sure your order gets to you. If you just pop us a question instead, we’ll use your details to get back to you with an answer.
We might give you a quick call or email to update you on things like delivery, stock availability, or any changes to your order. No, you can’t opt out of these—it’s just part of making sure everything runs smoothly. Don’t worry, though—we won’t mix these updates with marketing stuff you didn’t sign up for.
Speaking of marketing, we might send you updates about products or services we think you’ll like—but only if you’re okay with it. If you’re not, you’ll always have the option to opt out. Sometimes, we may use your info in a way we believe is fair and legit, but we’ll never do anything that conflicts with your rights.
If we share your details with a company like a delivery service or payment processor, their only job will be to help us complete your order. We’ll do our best to make sure they treat your info responsibly.
We try to keep EU citizens' data within the EU. If we have to transfer it elsewhere, we’ll only work with companies that follow all the proper rules to protect your info.

WHAT DATA DO WE HOLD?

We keep the details you share when you order or ask us something. That usually includes stuff like what you ordered, your name, address, email, phone number, and delivery instructions (if you gave us any). Sometimes it also includes notes from chats or calls we’ve had with you.
We’re not interested in sensitive stuff like your religion, politics, or medical history. Please don’t send us anything like that!

HOW WE HOLD YOUR PERSONAL DATA

We keep your info safe on secure hardware that only the right people can access. Sometimes, your data might be stored on servers run by trusted third parties, like web hosts. Wherever your info is, we’ll do everything reasonable to keep it protected.

CO-OPERATING WITH LEGAL AUTHORITIES

If the law says we have to share your info with the authorities, we will—but only if they have the legal right to ask for it.

TARGETED ADVERTISING

Sometimes, we use info from public sources for targeted ads. We don’t use this info to contact you directly—it just helps us show you ads that are more relevant to what you might like. Companies like Facebook and Google might do this automatically to make ads more useful to you. If you don’t like this, they should let you opt out.
The partners we work with are big, trusted companies, and we’re confident they’ve got the right protections in place for your data.

AUTOMATED PROCESSING

Platforms like Facebook and Google sometimes decide what ads to show you based on automated data processing. They aim to show you stuff that matches your interests. If this isn’t your thing, they usually let you opt out of it.

YOUR RIGHTS

If you’ve interacted with us but never placed an order, you can ask us to delete your info completely. If you don’t want to hear from us anymore, just let us know, and we’ll respect that (unless you reach out to us again).
You have the right to see what data we have about you, correct any mistakes, and even ask where we got your info from. You can also object to us using your data for marketing or withdraw any consent you previously gave.
Need help with any of this? Just get in touch with us using the details below.
If you think your rights are being violated, you can file a complaint with the Information Commissioner’s Office (ico.org.uk).

HOW TO CONTACT US

Got questions? Shoot us an email at Info@powerplayshipley.co.uk.

COOKIES

We use cookies to make stuff like your shopping cart and address book work properly. They also remember your info if you choose the "Remember Me" option. You can block cookies in your browser settings, but just a heads-up—it might mess with some features, like placing orders.